Checking Out

The patron must check out using their own library card. Patrons receiving a first-time library card may check out only 2 items when the card is issued. You must present your library card to check out any items. Patrons with any unresolved fines will not be able to check out items until those fines are resolved. Library accounts must be renewed annually at which time a valid photo ID will need to be presented to library staff. In the case of minors their parent or guardian will need to present valid photo ID to renew the child’s account.

Patrons may borrow the following library materials: 

Material        # of Items        Loan Period        Fines  

Books                 20                 3 weeks           $0.20/day  

Audios                 5                 3 weeks            $0.20/day  

Magazines          5                 3 weeks             $0.20/day  

DVDs                  5                 1 week              $1.00/day

Golf putter & ball  3               24 hours           $1.00/day

Note: Magazines for circulation must be back-issues.

Renewal

You may renew an item two times if there is not a reserve for that item. It is not necessary to bring items into the library for renewal. You may renew by phone by providing your library card bar code number when you call. Items can also be renewed in your online VERSO account. New adult fiction, adult non-fiction titles, and inter-library loans are not eligible for renewal. 

Returns

A book drop is available to the left of the front door of the library to return borrowed items. Laptops, hotspots, golf putters, and golf balls must be returned at the circulation desk. Due to COVID-19, all other items must be returned to the exterior book drop. No returns will be accepted inside the library. The covers of items are sanitized, and then the books get placed in a UV light sanitizer to remove dust and bacteria.

Online library catalog

Patrons may use our web based library catalog to search for materials in our collection and to determine whether an item is on the shelf or checked out.

Holds

Patrons may place a title on hold by calling 423-745-7782, using their VERSO online account, or at the library. Hold fees have been temporarily been waived in response to COVID-19. Holds may be picked up via curbside upon request or at the circulation desk during normal hours.. For curbside pick-up please call 423-745-7782 from the library parking lot. All holds should be placed one business day prior to expected pick-up.

Lost and Damaged Item Policy

Items that are lost or damaged cannot be replaced by patrons under any circumstances. The cost of the item must be paid in addition to a $5.00 processing fee. If lost items are located and returned in good condition within 6 months of payment the item cost will be returned to the patron. The $5.00 is non-refundable.

Item damage is determined at the discretion of the Library Director and/or Circulation Manager. All library items determined or suspected to be impacted specifically by pest infestations will be treated as damaged items under the library’s Circulation Policy and will either be treated or discarded at the Library Director’s discretion. Any material returned by a patron which shows evidence of live or dead bugs will result in immediate suspension of Library privileges for that patron and any patrons in the same residence. Suspension will be lifted after the patron presents proof that the residence has been successfully treated for and eradicated of the bugs in question by a licensed and accredited pest control company.